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Terms & Conditions

Our Guarantee /Returns and Refunds

 
If the goods you have chosen do not meet your approval for any reason, please contact us in writing or another durable medium within 7 working days of taking delivery and we will be happy to make a refund or exchange. Please note we can not refund special orders.  We can be contacted by email here enquiries@diningtablesandchairs.com or in writing to Dining Tables and Chairs, Unit 5 Facet House, Facet Road, Kings Norton, Birmingham, West Midlands B38 9PT. The cost of the return carriage will be the liability of the purchaser. 


In the unlikely event that your purchase is received damaged then we will, of course, replace, exchange or refund including the cost of the courier.


Your Right To Cancel

 
If the goods you have chosen do not meet your approval for any reason, please contact us in writing or another durable medium within 7 working days of taking delivery and we will be happy to make a refund or exchange. Please note we can not refund special orders.  We can be contacted by email here enquiries@diningtablesandchairs.com or in writing to Dining Tables and Chairs, Unit 5 Facet House, Facet Road, Kings Norton, Birmingham, West Midlands B38 9PT. 

 

Items out of stock


It is possible to order items out of stock once we can provide estimated delivery date to you. You can do this by contacting us at enquiries@diningtablesandchairs.com with the product description, code and price. We will contact you and advise you of the expected date of stock availability.


Should an item be out of stock then you will be advised as soon as we receive your order and you will obviously have the right to cancel with a full immediate refund or your item can be put on to back order and we will advise you of the expected date of despatch.


Postal/shipping discounts


A postal discount will always be given when multiple items are purchased and despatched together where possible. Each postal discount is unique to the weight and size of the items involved. Please contact us on paulandnina@nckfurniture.com advising us of the items you are interested in and we will confirm a total delivery cost.


Errors

 
In the event our product is listed at an incorrect price due to technical error or error in pricing information, Dining Tables and Chairs shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, Dining Tables and Chairs shall issue a credit to your credit card account in the amount of the incorrect price


Refusal of Transaction & Eligibility of Purchase  

 
We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


Privacy Policy

 
Personal information submitted to us via this website will be used for the purposes of processing customers orders, sending our brochure and or newsletters which you have specifically agreed to by email or post.


We do not pass on your data for third parties, sell or use or any other purpose.
Please note that the information you give to us to process your order is your responsibility.


Right to revoke any given consent


You always have the right to revoke any given consents at all times. Customer information is stored only for the purpose of processing orders and for for the distribution of subscribed in email information and postal brochures.