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Delivery

Dining Tables and Chairs - Terms and Conditions for internet sales (long distance selling reguations). By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

If you are unhappy with any aspect of these, then you should contact us at enquiries@diningtablesandchairs.com before placing an order with us. Please note your confirmation of order and any corespondence with us will be shown in English only.


These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.


This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
A contract between the customer and the seller for the sale of our products will only exist once an order has been accepted, processed and dispatched.

 
The seller is Dining Tables and Chairs. All prices advertised include VAT.


Occasionally availability and delivery timescales of goods is subject to change. If this happens you will be informed of the changes and if you are not entirely satisfied then a full refund will be given. Every effort is made to ensure that this will not happen. 


All transactions and prices quoted on this web site are shown as default in £ sterling.  All dates quoted for delivery are estimated delivery dates only and may be subject to change.  The changes are often influenced by a customer ordering items on a commissioned special basis and where in the world the delivery is together with the size or the order.  Our priority is always to ensure the delivery is handled in a professional and safe manner to a high standard.

 

Accepting your delivery

 
We want you to be utterly delighted with your purchases. If the goods you have chosen do not meet your approval for any reason, please contact us in writing or another durable medium within 7 working days of taking delivery and we will be happy to make a refund or exchange.

Please note we can not refund special orders.  We can be contacted by email here enquiries@diningtablesandchairs.com or in writing to Dining Tables and Chairs, Unit 5 Facet House, Facet Road, Kings Norton, Birmingham, West Midlands B38 9PT. Please note larger items are sent with two man vehicles. Our deliveries are scheduled in with you so you will know when the couriers will be arriving.  Our drivers will take the furniture to your room of choice, unpack,  and remove the packaging on your behalf. Once items are accepted we will not be held responsible for any loss or damage whatsoever. Signing for items as "unchecked" is not acceptable.
 
Please be certain your purchase(s) will fit through doorways, upstairs etc to avoid disappointment before you buy. If you are uncertain please contact us by email enquiries@diningtablesandchairs.com or call us on 01789 751 569 so we can assist you. We reserve the right to apply a restocking charge of 20% and the cost of the delivery will be charged for items returned in this situation.

 

Delivery within the UK


Our items require specialist care and handling. Our priority is to ensure your item(s) arrive in a timely, safe and professional manner.  You will be contacted once your order is ready to be despatched and advised of an expected delivery date and time. Please allow approximately up to 8 weeks for delivery. However, if the delivery timescale is more than this we will contact you both by telephone and in writing so you may decide to proceed or cancel your order.


You may exercise your right to cancel your order within 7 working days of taking delivery in contacting us by email here enquiries@diningtablesandchairs.com or in writing to Dining Tables and Chairs, Unit 5 Facet House, Facet Road, Kings Norton, Birmingham, West Midlands B38 9PT. Please note we can not refund made to measure orders.


We deliver worldwide.


Our customers are contacted prior to delivery so you know when the delivery is arriving on which day and then again the morning of the delivery to advise whether to expect an AM or PM slot.